Privacy Policy
Last updated: March 13, 2026
1. Introduction
Muriersilk ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website muriersilk.com and make purchases from our store.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Create an account or place an order
- Subscribe to our newsletter
- Contact us via email or contact forms
- Participate in promotions or surveys
This information may include your name, email address, shipping address, billing address, phone number, and payment information.
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and browser type
- Device information and operating system
- Pages viewed, time spent, and navigation paths
- Referring website or search terms
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to customer service inquiries
- Send promotional communications (with your consent)
- Improve our website, products, and services
- Prevent fraud and ensure security
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers: Payment processors, shipping carriers, and email service providers who assist in operating our business
- Legal requirements: When required by law or to protect our rights
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more details, please see our Cookie Policy.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Data portability
8. Children's Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@muriersilk.com
